At Bluebelt, your delight is our priority. We recognize that from time to time troubles arise, and we’re right here to make the go-back or refund procedure as clean and easy as possible.

If you want to return a product or request a reimbursement, please contact our aid crew at 📩 [email protected] together along with your order number, a short rationalization of the difficulty, and photos (if applicable). Our crew will reply to you within 24 hours all through commercial enterprise days.

1. Return Window

• We take delivery of go-back requests within 14 days of the shipping date.
• Items should be unused, in their unique condition, and with all tags and packaging intact.
• After the 14-day window, we might not be capable of taking delivery of returns.

2. Return & Refund Scenarios

• Defective or Damaged Products:
  If your object arrives broken or defective, please contact us within 7 days of receiving the product. We will provide a substitute or complete refund, in keeping with your preference.
• Wrong Products Received:
  Received the incorrect object? Let us understand inside 7 days of shipping. We’ll set up a loose go-back and ship you the perfect object or, if there is a difficulty, a reimbursement if necessary.
• Order Not Delivered:
  If your order has now no longer arrived in the anticipated shipping timeframe, please contact us. Once shown as undelivered, you're eligible for a complete refund or reshipment.
• Order Cancellation:
  If you desire to cancel your order, please accomplish that within 12 hours of placing it. Cancellations after processing/transport aren't eligible for a reimbursement until the product meets any other go-back condition.

3. Refund Processing Time

• Once your go-back is customary and the product is obtained or proven for a reimbursement, we are able to process your refund within 3–5 business days.
• The refunded quantity can be credited to your unique fee method.
• Please be aware that your financial institution or credit card issuer may also take extra time to put up the refund in your account.

If you've got any questions concerning the go-back or refund procedure, don’t hesitate to reach out to us at 📩 [email protected]. We are right here to help and make certain your buying experience with Bluebelt is hassle-free.